Qualio
2021-2022
As the first hire and founding designer, I established the vision for Qualio's product roadmap and built the design team, hiring and mentoring 3 product designers across Austin, Brazil, and Poland.
Design Manager 2021 - 2022
- Hired and mentored 3 product designers across Austin, Brazil, and Poland, establishing the foundation for a distributed design team
- Established Qualio's first formal UX practices, including internal and external usability testing protocols and top-task completion rate tracking
- Identified and contracted a Senior UX Researcher and Senior UX Writer to scale research and content capabilities
Founding Product Designer 2021
- Defined the product vision for Qualio's application experience, aligning design strategy with business goals
- Partnered with the Brand team to create a cohesive user experience spanning logged-out and logged-in states
Symphony
2018-2021
Symphony.com is a $2.5B fin-tech startup providing a collaboration platform to optimize trading workflows. My focus was a comprehensive redesign of the product to solve user pain points and elevate the holistic experience.
Senior UX Designer 2020 - 2021
- Redesigned the content tagging system within the desktop client, introducing new interaction patterns for managing, exploring, and discovering hashtags and cashtags
- Led the standardization of Figma across the Design organization, successfully transitioning the entire team from legacy tools
- Conducted extensive international research visits to understand customer needs, observe product development processes, and collaborate with distributed design teams
- Developed the information architecture for Symphony 2.0's desktop client using a user-centered design process that prioritized core user actions and workflows
- Redesigned Symphony's search experience through ethnographic user research and competitive analysis, resulting in significantly improved discoverability
- Collaborated with UX and Engineering to design the Symphony desktop client interface—emphasizing simplicity and optimizing for multi-monitor, high-frequency trading environments
- Established the design system framework for cross-functional design teams, ensuring consistency and scalability
Visual Designer (Contract) 2018
